The General Motors Service Policies and Procedures Manual Article 3.2.5 states the following:

 

For Security and protection against auto theft, Dealer Personnel must verify ownership before providing replacement keys, key numbers and/or security chips.  Verification should include positive identification or requester and verification of vehicle ownership through registration.  Each Dealership must make a permanent file, by VIN of all key requests; the file must include copies of the following:

 

-Government issued picture ID (Driver’s License)

The file is subject to review by Regional Field Staff, General Motors Audit Staff, General Motors and law enforcement agencies.  Documentation is to be filed by VIN and retained for 2 years in a secure location (under lock and key).